Problem

• Not enough GP’s available to serve growing population
• Many patients cannot get a GP
• Many patients resort to going to ER - adding to wait times

Solution

• Provide patients with a link to a physician’s DNAi
• Patient has unlimited, on-demand access to DNAi and uses the DNAi to supplement in-person appointments.
• Medical office health team (office assistants, RN, NP, PA, GP) receives a highly condensed, 90 second summary of the conversation that includes suggested priority-ranked action items for quick care (call patient, Rx, follow-up, etc)

Use Cases

1. Appointment Triage. If a patient feels like they need to visit their GP, they can talk with the DNAi and describe their symptoms. The medical office team (office assistants, RN, NP, PA, GP) receives a condensed summary of the conversation with important information to decide if the patient should come in for a visit, result to a GP phone call, should visit ER, or otherwise.
2. Information Gathering. The medical health team can deploy a DNAi to patients with a pre-set list of questions to be asked. The patient will receive a phone call or email with DNAi link to chat with the DNAi, which will gather answers to the questions, and report a summary back to the health team.
3. Language Interpretation. Growing multicultural populations pose the issue of language barriers between patient populations and their GPs. DNAi can speak with patients in almost any language, and report back to the health team in their most comfortable language.

FAQ

• Does the DNAi prescribe or diagnose the patient?