Problem
- Ophthalmologists face increasing patient loads, making it challenging to provide timely follow-up care and address routine inquiries.
- Patients often need clarification on post-procedure care, routine eye health issues, or concerns between appointments.
- Ophthalmologists are limited in their ability to monitor patients consistently, leading to longer wait times and overburdened practices.
Solution
- DNAi provides patients with a digital clone of their ophthalmologist for on-demand support between appointments.
- Patients can interact with DNAi to ask about eye care, post-procedure recovery, or general concerns, ensuring continuous support without needing frequent clinic visits.
- Ophthalmologists receive 90-second summaries of patient-DNAi interactions, including key insights and suggested follow-up actions for urgent or ongoing care.
Use Cases
- Post-Procedure Care: After surgeries like cataract removal or LASIK, DNAi can check in with patients to monitor recovery, answer questions, and ensure patients are following post-operative instructions. The ophthalmologist receives a report with key recovery updates.
- Routine Eye Health Queries: DNAi handles common patient inquiries about vision changes, prescription updates, or eye conditions. This helps reduce clinic call volume while keeping patients informed.
- Vision Check Reminders: DNAi can remind patients about scheduled vision tests or follow-ups and provide basic eye health guidance, keeping patients engaged in their care plan without overwhelming clinic staff.
FAQ
- Can DNAi diagnose eye conditions or recommend treatment?
- Does DNAi replace in-person appointments?